Terms of Service and Sale

VoiceRecord is a service published by TODO: legal name (e.g. Christophe Dos Santos, EI), TODO: legal form (e.g. entreprise individuelle, micro-entrepreneur), SIRET TODO: SIRET, TODO: registered address. Contact: [email protected]. See the legal notice.

These terms apply to every use of VoiceRecord, and to the purchase of the Pro plan. Using the service or subscribing means you accept them.

VoiceRecord sends a notetaker to your Zoom, Google Meet or Teams calls, transcribes them and drafts the follow-ups. You must have the consent of the participants to record a meeting. The notes are drafts: check them before you send them.

Free: 120 minutes of recorded meetings per calendar month.

Pro: 1,200 minutes of recorded meetings per calendar month, for €15 per month before tax. Sales tax, VAT or GST is calculated at checkout from your country and added to this price.

Minutes are counted from the recorded length of completed meetings, and come back on the 1st of each month (UTC). Unused minutes do not carry over. A meeting that has started always goes to its end, even past the limit. The minutes already used in the month count towards the Pro allowance.

The Pro plan is a monthly subscription, paid in advance. The payment is handled by Link, a Stripe service that acts as the reseller (merchant of record) of the Pro plan: it takes the payment, collects and pays the taxes due in your country, and sends the receipt and invoice by email, marked “Sold through Link”. The subscription starts when the payment is confirmed and renews automatically each month on the same day, until you cancel it.

If a payment fails, Stripe tries again over the following days and Pro stays active meanwhile. If it still fails, the subscription ends and the account goes back to the free plan.

We may change the price of the Pro plan. You would be told by email at least 30 days before, and the new price would apply only from the next renewal after that date. You can cancel before it applies.

You can cancel at any time from Settings, under Manage subscription. Pro stays active until the end of the month already paid, then the account goes back to the free plan. A month started is not refunded, except as set out in section 6.

Deleting your account ends the subscription at once. The current month is not refunded, except as set out in section 6.

If you are a consumer, you have 14 days from your first subscription to withdraw, with no reason needed. Write to [email protected] within those 14 days: the subscription is cancelled and the first payment is refunded in full, within 14 days, to the payment method used. You can use the EU model withdrawal form, but a plain email is enough.

How we handle recordings, transcripts and personal data is described in the privacy policy. Payment details are handled by Stripe and never stored by VoiceRecord.

Do not use VoiceRecord to record people without their consent, or for anything unlawful. We may suspend an account that does, after telling you why when the law allows it.

We do our best to keep VoiceRecord available and accurate, but a notetaker can fail to join a call and a transcript can contain mistakes. Nothing in these terms limits the rights you have as a consumer under French and EU law.

These terms are governed by French law. If a problem comes up, write to [email protected] first. If we cannot settle it, you can refer it free of charge to the consumer mediator: TODO: consumer mediator name and website. You can also use the EU online dispute resolution platform, or go to the competent French courts.