← VoiceRecord

Privacy Policy

Last updated: September 2026

1. Introduction

VoiceRecord ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services (collectively, the "Service").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide Directly

  • Account Information: When you create an account, we collect your email address, name, and authentication credentials.
  • Audio Recordings: We collect and store audio files that you record using the microphone feature of our Service.
  • Preferences: We collect your user preferences, language settings, and configuration choices.
  • Communications: If you contact us for support, we collect your messages, attachments, and any information you provide.

2.2 Information Collected Automatically

  • Log Data: We automatically collect information about your access to the Service, including IP address, browser type, operating system, referral URL, pages visited, and timestamps.
  • Device Information: We collect information about your device, including device ID, device model, and operating system version.
  • Usage Analytics: We track how you use the Service, including features used, actions taken, and interaction patterns.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing behavior and preferences.
  • Analytics and Advertising Measurement: Only if you accept the cookie banner, Google Analytics sets cookies that record the pages you visit, the ad or site that brought you to VoiceRecord, and a few steps in the Service (signing up, sending a notetaker to a meeting). We use this to measure our advertising, and share these conversions with Google Ads. If you reject the banner, none of this loads.

2.3 Third-Party Information

  • Google OAuth: When you authenticate using Google, we receive your Google profile information (email, name, profile picture, Google ID) from Google's authentication service.
  • MeetingBaaS Integration: When connected to MeetingBaaS for meeting transcription, we receive meeting data, participant information, and meeting recordings.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Provision: To provide, maintain, and improve the Service, including processing your recordings, generating transcriptions and summaries.
  • Authentication: To verify your identity and maintain account security.
  • Communication: To send you service updates, notifications, and respond to your inquiries.
  • AI Processing: To process your audio recordings with OpenAI API to generate transcriptions and AI-powered summaries (bullet points, action items, email drafts).
  • Email Delivery: To send generated summaries and transcripts to your email address via Resend email service.
  • Analytics: To understand how users interact with the Service and to improve user experience.
  • Personalization: To customize the Service based on your preferences and usage patterns.
  • Legal Compliance: To comply with legal obligations and enforce our Terms of Service.
  • Fraud Prevention: To detect, prevent, and address fraudulent activities and security issues.

4. Third-Party Service Providers

We share your information with the following third-party service providers to deliver the Service:

OpenAI: We send your audio recordings to OpenAI's API for transcription and AI-powered summary generation. OpenAI processes this data according to their privacy policy and data processing agreements.
Resend: We use Resend to send email communications, including summary reports. Your email address and summary content are shared with Resend to deliver emails on your behalf.
Stripe: If you subscribe to the Pro plan, Stripe, through its Link service, sells the subscription as merchant of record: it processes the payment and uses your billing country to calculate the tax due. We share your email address with Stripe; your payment details go directly to Stripe and are never stored by us.
Google: We use Google's OAuth authentication service. Your Google account information is shared with Google for authentication purposes.
Google Analytics and Google Ads: If you accept analytics cookies, Google Analytics receives your visit and sign-up data, and the resulting conversions are shared with Google Ads to measure our advertising. Your meetings, transcripts and action items are never sent to Google Analytics.
MeetingBaaS: If integrated, meeting data and recordings are processed through MeetingBaaS webhooks for meeting transcription.
Svix: We use Svix for webhook management to handle user preference changes and integrations.
Railway: Our infrastructure is hosted on Railway. Railway has access to your data as our hosting provider.
PostgreSQL: Your data is stored in a PostgreSQL database. Database administration and backups may involve third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • HTTPS/TLS encryption for data in transit
  • Database encryption at rest
  • Secure authentication mechanisms
  • Regular security audits and updates
  • Limited access to personal information based on job responsibilities

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. Specifically:

  • Account Data: Retained while your account is active and for a reasonable period afterward.
  • Audio Recordings: Retained according to your storage preferences and deletion requests.
  • Transcripts & Summaries: Retained as long as the corresponding recording is retained.
  • Log Data: Typically retained for 90 days for security and analytics purposes.

You may request deletion of your data at any time by contacting us at the address below. We will comply with your request within a reasonable timeframe.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: You can request access to the personal information we hold about you.
  • Right to Correction: You can request that we correct inaccurate or incomplete information.
  • Right to Deletion: You can request that we delete your personal information, subject to certain legal obligations.
  • Right to Portability: You can request a copy of your personal information in a structured, commonly-used format.
  • Right to Opt-Out: You can opt out of certain marketing communications and analytics.
  • Cookie Preferences: You can manage cookie preferences through your browser settings.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your personal information may be transferred to, stored in, and processed in countries other than your country of residence, which may have different data protection laws. By using the Service, you consent to the transfer of your information to countries outside your country of residence.

Where required by law, we implement appropriate safeguards, such as Standard Contractual Clauses, to protect your information during international transfers.

10. Third-Party Links

Our Service may contain links to third-party websites and applications. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. Please review the privacy policies of any third-party services before providing your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by updating the "Last updated" date and, where appropriate, by providing additional notice.

Your continued use of the Service following the posting of revised Privacy Policy means you accept and agree to the changes.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

VoiceRecord

Email: [email protected]

Website: https://voicerecord.ai

We will respond to your inquiry within 30 days or as required by law.

13. GDPR & CCPA Notice

GDPR Compliance (EU/EEA Users)

If you are located in the European Union, European Economic Area, or United Kingdom, you have rights under the General Data Protection Regulation (GDPR). We process your personal information based on your consent, contractual necessity, and our legitimate interests. You have the right to lodge a complaint with your local data protection authority.

CCPA Compliance (California Users)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). You have the right to know, delete, and opt-out of the sale of your personal information. To exercise these rights, please contact us using the information above.